Terms of Service

Last updated: 2025-08-04

Agreement to Terms

By accessing and using CanCodes (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms of Service, you are not authorized to use or access the Service.

Service Description

CanCodes is an AI-powered assistant that provides information and guidance related to Canadian building codes and regulations. The Service includes:

  • AI-powered chat interface for building code queries
  • Access to Alberta Building Code databases (more provinces coming soon)
  • Project management and conversation history (Pro subscribers)
  • Document selection and reference tools

⚠️ IMPORTANT DISCLAIMERS:

  • Not Professional Advice: CanCodes provides informational assistance only and does not constitute professional engineering, architectural, or legal advice.
  • Reference Tool Only: Our AI system is meant as a reference tool for building codes, not a replacement for official code documents.
  • User Responsibility: While we work hard to ensure accuracy, it is your responsibility to confirm the accuracy of all information for your specific use case.
  • Professional Consultation Required: Always consult with qualified professionals for specific construction projects.
User Accounts and Registration
  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One account per person or organization
  • We reserve the right to suspend or terminate accounts that violate these terms
Subscription Plans and Billing

Subscription Tiers

  • Free: Access to Part 9 of Alberta Building Code, 3 messages per day
  • Pro: Access to all Alberta Building Code documents, 150 messages per month, unlimited projects

Billing Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All prices are in Canadian Dollars (CAD)
  • Current pricing for all subscription plans is available on our home page
  • Payment is processed securely through Stripe
  • You authorize us to charge your payment method for recurring subscriptions
  • Price changes will be communicated 30 days in advance

Free Trial

New Pro subscribers receive a 14-day free trial. You may cancel at any time during the trial period without charge. After the trial, your subscription will automatically renew at the regular rate.

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Share access credentials with other users
  • Attempt to reverse engineer or extract our AI models
  • Use automated tools to access the Service (without permission)
  • Submit false, misleading, or malicious queries
  • Overload our systems with excessive requests
  • Use the Service for any commercial resale purposes
Intellectual Property
  • CanCodes and its content are protected by copyright and other intellectual property laws
  • You retain ownership of content you submit to the Service
  • You grant us a license to use your content to provide and improve our Service
  • Building codes and regulations remain the property of their respective authorities
  • Our AI responses are provided for informational purposes and are not copyrightable
Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Accuracy or completeness of information provided
  • Uninterrupted or error-free operation
  • Fitness for a particular purpose
  • Non-infringement of third-party rights

Professional Advice Disclaimer: CanCodes provides general information only and should not be relied upon for specific construction projects without professional consultation.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CANCODES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

  • Construction delays or errors based on our information
  • Loss of data or business interruption
  • Costs of substitute services
  • Any damages exceeding the amount paid for the Service in the past 12 months
Termination
  • You may cancel your subscription at any time through your account settings
  • We may suspend or terminate accounts for violations of these terms
  • Upon termination, your access to the Service will cease
  • We may retain certain data as required by law or for legitimate business purposes
Governing Law

These Terms of Service are governed by the laws of Canada and the province where our business is located. Any disputes shall be resolved in the courts of competent jurisdiction in that province.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: sales@cancodes.com

Response Time: We respond to legal inquiries within 5 business days